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Simplicity; the core of Twitter
Twitter has been acclaimed great for offering easy access to new information, celebrity users, and its conciseness and ease-of-sharing. It’s greatest ability, by far, though, is its simplicity. When...
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Building your audience on Twitter
People who join Twitter can be broken down into three simple groups; the consumer, the producer, and that irrelevant guy who tweets about random stuff like dolphins and marshmallows. The consumer, he...
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Think before you Tweet
It’s not Tweeting. It’s everything. You’re not just putting yourself at risk, but even the people you love. Like all things, social media has a flip side. But for some strange reason, as a society...
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5 secrets to being social media savvy
Social media is, in its present state, a densely crowded cloud of users, most of whom are fairly directionless or just absorbing the output of others. Don’t like being in that majority? Looking for...
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5 websites that are life-changing (really)
The Internet, despite it’s around 20 years in public existence, is perhaps still trying to find its place in society, how it will go down in the textbooks. While we don’t yet know that — and we’ll...
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5 ways of creating your distinct personal brand online
If web is the advertising medium of the new century, then you are the product; and what good is a product that won’t sell? Here are some techniques that you can employ in order to get your name known,...
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English or SMinglish?
Mingle English with Social Media and you get a strange entity where words seem familiar but mean different. Pretty much like people do, after their makeovers on Oprah. So, from the same people who...
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Tweeting about your new crush — bad, bad idea
Christmas break this year was, well, it was okay. Nothing particularly special. Upon returning to school after break, though; that was eventful, to put it lightly. So there was this girl I walked into...
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How to use the Internet to get the job that you like
Technology is evolving — nobody can argue that — but, with it, our management of both our personal and professional lives is evolving, too. Foremost, we’re adapting to a new means of communication;...
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All you ever needed to know about Pinterest [inforgraphic]
Infographic by MDG Advertising Image by Meaghan O’Malley
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AT&T and T-Mobile Battle It Out Over a Customer on Twitter
It’s not often that you see two companies slug it out over a customer. One trying to retain its existing customer and a competitor wooing him with a better deal. However, that’s exactly what happened...
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The Rise of the Social Contact Center
Customer service can now never be free of social. Customer service has changed. And it hasn’t changed at all. The above sentence doesn’t make much sense, does it? Allow me to explain. Once upon a time,...
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